SYSTEMIC TEAM ASSESSMENT

Assess how the team works, not just the people who form it

A team can be made up of excellent professionals and still struggle to coordinate, decide, communicate or achieve results.

Systemic Team Assessment analyzes the team itself as an entity, making it possible to understand how it works collectively and how it relates to the organization.

Select which aspects you want to measure, compare perceived state and desired state and turn the results into concrete conversations and improvement priorities.

THE OBJECT OF ASSESSMENT IS THE TEAM

We don't ask who performs best. We ask how we are working together.

Many talent tools start from the individual:

  • What is this person like?
  • What competencies do they have?
  • How do they behave?

Systemic Team Assessment starts from a different question:

What is happening in the system formed by all these people together?

That is why the assessment does not aim to point out “which member has the problem” or “who is performing worst”.

It analyzes collective matters such as communication, roles, coordination, decision-making, identity, organizational support, objectives or feedback.

The team is the unit of analysis.

6 AREAS · 24 DIMENSIONS

Six areas to understand collective functioning

The model organizes the assessment into 6 major areas and 24 dimensions. The actual report uses precisely this structure and represents perceived state and desired state together.

AreaWhat it helps you understandDimensions
InteractionWhat the interpersonal and communicative dynamics are likeCommunication · Camaraderie · Conflicts · Attitude
StructureHow the team organizes itself internallyRoles · Leadership · Responsibility · Coordination
FunctioningHow it approaches work and decisionsProactivity · Decision-making · Work pace · Focus
IdentityHow it understands who it is and what its place isVision & Mission · Values · Position · Unity
IntegrationHow it relates to the organizationResources · Internal communication · Support · Contribution
PerformanceHow it is oriented toward objectives and resultsObjectives · Planning · Feedback · Results
The report develops each of these areas and their components independently. For example, Interaction addresses communication, camaraderie, conflicts and attitude; Structure analyzes roles, leadership, responsibility and coordination.
CUSTOMIZE WHAT YOU WANT TO MEASURE

You don't always need to measure the same thing

Select the areas and elements relevant to your project

The model has the six areas and their 24 elements, but the project can select which aspects it wants to measure.

This makes it possible to adapt the assessment when the objective is especially related, for example, to:

COMMUNICATION AND CONFLICT
ROLES AND COORDINATION
IDENTITY AND UNITY
OBJECTIVES AND PERFORMANCE

instead of forcing you to always use exactly the same configuration.

Illustrative example · sample data
Interaction
Structure
Functioning
Identity
Integration
Performance

Illustrative example: selector of the assessment’s areas and elements.

Assess what you need to understand about the team, without turning the diagnosis into an unnecessarily rigid questionnaire.

THE SIX AREAS IN DETAIL

What each area covers

Interaction

How do we relate and communicate?

Communication · Camaraderie · Conflicts · Attitude

This area analyzes the interpersonal dynamic that exists within the group. The report goes deeper into these dimensions and lets you observe both the current perception and the level the team itself considers desirable.

The question is not only “do we communicate?”, but: how do we communicate, how do we manage differences and what kind of relationship are we building?

Structure

Are we clear about how we should organize ourselves?

Roles · Leadership · Responsibility · Coordination

It analyzes the team's internal organization. The report studies matters such as clarity of roles, suitability of leadership to the team's needs, fulfillment of agreements and coordination of work.

A team can have good relationships and still function poorly because no one knows clearly enough who decides, who does what or how activities should be coordinated.

Functioning

How do we make the work move forward?

Proactivity · Decision-making · Work pace · Focus

The report defines it as the way the team approaches its work and makes decisions.

Here we can detect matters related to the capacity to react, participation in decisions, pace, prioritization and maintaining focus.

Identity

Do we really feel like a team?

Vision & Mission · Values · Position · Unity

Working together does not necessarily mean feeling part of a unit. This area goes deeper both into internal identity and into understanding the place the team occupies within the organization.

The question is: are we merely people working together or do we truly share a purpose and a collective identity?

Integration

What relationship does the team have with the organization?

Resources · Internal communication · Support · Contribution

This is one of the aspects that makes the assessment especially interesting. It does not only analyze what happens inside the team: it also asks about its relationship with the organization, including the availability of resources, communication between team and company, perceived support and the connection with organizational objectives.

Not all of a team's problems originate within the team itself.

Performance

Are we turning our effort into results?

Objectives · Planning · Feedback · Results

The report observes clarity and alignment regarding objectives, planning, the quality of feedback received and the relationship between collective effort and results.

This makes it possible to connect internal dynamics with the team's ultimate purpose: making collective work work.

PERCEIVED STATE VS DESIRED STATE

Knowing how we are is not enough

Participants rate two perspectives. The report compares both across the six areas as well as their dimensions.

PERCEIVED STATE

How do we function today?

DESIRED STATE

How do we want to function?

GAPPRIORITY
PERCEIVED STATE70
DESIRED STATE90

Distance matters because an isolated score can be misleading.

A result of 70 may seem reasonable. But if the team believes it should be at 90, there is a significant gap.

GLOBAL VIEW → 24 DIMENSIONS

From six areas to 24 dimensions

Start with the global view. Then find where to look.

TEAM
6 AREAS
24 DIMENSIONS
PERCEIVED vs DESIRED STATE
GAPS
PRIORITIES
Illustrative example · sample data
PERCEIVED STATEDESIRED STATE

Interaction

Structure

Functioning

Identity

Integration

Performance

Illustrative example: perceived vs. desired state by area.

The general radar shows all 24 dimensions simultaneously and makes it possible to quickly identify where the biggest differences between the current and desired perception lie.

It is probably the most powerful visualization in the whole assessment.

THE AVERAGE DOESN'T TELL THE WHOLE STORY

An average doesn't always explain what is happening

As with Organizational Monitor, we should not settle exclusively for average scores. Imagine two teams:

TEAM A

7777

Average = 7

TEAM B

341011

Similar average, but very unequal perception

The distribution of responses can help you understand whether there is consensus, dispersion, polarization or groups living a different reality.

The report includes general distributions, by areas and at the detailed level of the 24 dimensions.

COLLECTIVE RESULT

A diagnosis of the team, not a ranking of its members

The assessment does not aim to generate:

a score per person
a ranking of members
a “person responsible” for each problem
or an individual performance classification

Participants contribute their perceptions to build a picture of the collective functioning.

This fosters conversations such as:

  • What are we doing well as a team?
  • Where do we see a gap?
  • What do we agree on?
  • Where do we have different experiences?
  • What should we change together?

Instead of: “who is causing the problem?”

FROM DATA TO A TEAM CONVERSATION

This product makes a lot of sense when the report is not the end

ANSWERUNDERSTANDCONTRASTCONVERSEPRIORITIZEAGREEACT

The results can be used to build conversations around matters such as communication, roles, coordination, leadership, decisions, focus, identity, resources, feedback, objectives and other assessed dimensions.

The report should not tell the team what to do. It should help it better understand where it needs to converse and act.

DISC VS SYSTEMIC

Systemic and DISC answer different questions

Understand the people. And understand the system they form.

PEOPLE

DISC of Teamwork

What does each person contribute and how do they tend to work?

It can identify the 11 teamwork styles and visualize them on a DISC Map.

StylesStrengthsDifferencesComplementarities
TEAM

Systemic Team Assessment

How is the team functioning as an entity?

It analyzes the six areas and 24 collective dimensions.

InteractionStructureFunctioningIdentityIntegrationPerformance
TWO COMPLEMENTARY PERSPECTIVES

Knowing all the people on a team does not necessarily mean understanding how that team works.

A team can have good profiles and still function poorly

We can have people who are capable, motivated, complementary, experienced and well evaluated individually.

And still find:

CONFUSED ROLES+WEAK COORDINATION+UNCLEAR OBJECTIVES+INSUFFICIENT FEEDBACK
SYSTEM PROBLEM

That is why not every collective problem is solved by evaluating individuals.

PDF + CHARTS + DATA + EXCEL

What Talent360 delivers

Different ways to work with the results

Group report in PDF

It presents a structured reading of the team. The actual report includes general state, overall score, area assessment, detail of the six areas, response distributions and final assessment.

On-screen charts

They allow you to visually consult the results directly from the platform.

On-screen data

They make it easier to go deeper into areas and elements without relying exclusively on the PDF.

Excel export

It lets you download the data for analysis, reporting or additional work.

Read the diagnosis in the report, explore the data on the platform or keep analyzing it with your own tools.

FROM THE GLOBAL RESULT TO THE DETAIL

From the global result to the detail

General State

An initial view of the six major areas.

24-dimension radar

Visualizes the whole system together.

Assessment by area

Compares perceived and desired state in each major dimension.

Detail by dimension

Lets you understand which specific elements lie behind a score.

Illustrative example · sample data
68/ 100
Interaction6/10
Structure4/10
Functioning7/10
Identity5/10

Illustrative example: overall team state and area-by-area scoring.

USE CASES

Different ways to apply it

Team development

Get a baseline before starting an improvement process.

Teams in difficulty

Helps separate individual perceptions from truly collective problems.

New teams

Lets you learn how joint functioning begins to be built.

Management teams

Analyzes matters of coordination, leadership, identity, decisions and organizational contribution.

Reorganizations

Helps understand how a team is functioning after changes in structure or composition.

Remote or hybrid teams

Lets you explore communication, coordination, pace, resources and functioning.

Team coaching processes

Provides structured information to guide conversations and priorities.

High-performing teams

Helps detect how far apart current functioning is from what the team itself considers desirable.

TEAM ↔ ORGANIZATION

Not every problem is internal

A low result in Integration may be related to:

RESOURCES+COMMUNICATION WITH THE ORGANIZATION+SUPPORT+CONTRIBUTION

It would make no sense to ask the team to “work better together” if the main problem is that it lacks the necessary resources, information or support.

That is why the assessment explicitly incorporates the team ↔ organization relationship.

RESPONSIBLE INTERPRETATION

A score shows a collective perception, not an automatic cause

If a team gets a low result in leadership, that does not automatically mean “the leader is bad”.

If a gap appears in coordination, we also don't automatically know “who is failing”.

The results show how the collective perceives its functioning.

The correct sequence is:

RESULTQUESTIONCONVERSATIONUNDERSTANDINGACTION

Not:

LOW SCORECULPRIT

Frequently asked questions

FROM PEOPLE TO THE SYSTEM

Understand what the team needs to function better

Analyze interaction, structure, functioning, identity, integration and performance; compare how the team is perceived with how it wants to function and turn the gaps into better conversations and priorities.